Frequently Asked Questions
Taste Serbia Food Tours
Q: Do I have to purchase tickets in advance?
A: Yes – we have to give the restaurants notice of how many people to prepare food for. For most tours tickets must be purchased a minimum of twenty four hours before the tour starts.
Q: What is included in the ticket price?
A: A guided tour, information sheet and enough tastings to replace a meal for most people, as well as transportation.
Q: What is the cancellation policy?
A: Refunds and transfers are available on a case-by-case basis. Within 24 hours of a tour tickets are non-refundable.
Q: Do you ever cancel tours?
A: Although it is very rare, we do reserve the right to cancel in case minimum enrollment is not met or in the event of a severe weather warning. In the case of cancellation, we will refund tickets or reschedule purchased tickets to another date. In the unlikely event that a tour is canceled, we offer refunds of the full face value of tickets. To receive a refund for a canceled tour, contact us by telephone at +381 65 236 48 66 or by e-mail at firstname.lastname@example.org within three days of the scheduled tour date.
Q: What if I want to come at the last minute?
A: For most tours tickets must be purchased a minimum of twenty four hours before the tour starts as we have to give the restaurants notice of how many people to prepare food for. For some tours we can take late bookings. Please call us at +381 65 236 48 66 to see if we can accommodate you.
Q: Can I bring my child on the tour? Is it accessible for strollers?
A: We cannot accommodate young children on the van based tours since the van is not equipped to accept children’s car seats but we have had customers who choose to drive themselves and follow the van. Parents, who know their children best, should assess the situation individually as to whether the tour is appropriate for their child. Please email us if you have questions.
Q: Do we just drive/walk around and eat?
A: Absolutely not! The food tour combines information about the city and the neighborhood with behind the scenes culinary insights, creating a unique, fun and informative experience. Your guide will provide information about history, culture, architecture, entertainment offerings, and both well-known and newer establishments.
Q: Do tours offer anything for Belgrade residents?
A: Yes, we find that even people who have lived in Belgrade all their lives learn about new places on our tours. We also try to give you behind-the-scenes or unique experiences that you would not have if you weren’t on a Belgrade Food Tour.
Q: Do you start and finish in the same place?
Q: Where should I park? Is there parking near the tour meeting point?
A: When you book your ticket, you’ll be given advice on where to park for each individual itinerary.
Q: Do you cater to vegetarians/ other dietary requirements?
A: Some itineraries are more vegetarian-friendly than others. Please see the tour pages for further information, and feel free to email us about specific dietary requirements.
Q: Are cameras allowed on the tour?
A: Absolutely! If you get a shot you love, please share it with us on Facebook or Twitter, or include it in a review!
Q: Can I book a private tour?
A: Absolutely. Please see our private tour information page. You can also call +381 65 236 48 66 or email us at email@example.com to arrange a private tour.
Q: How much food is served on the tour?
A: A lot! In general, 6-8 dishes.
Q: How many stops are there on the tour?
A: This varies, depending on the tour. The description of the tour you’re interested in will show this information.
Q: Can you pick me up from my hotel?
A: We may be able to arrange a pick up from a downtown hotel. We try to select centrally located pickup points, and are happy to assist with advice for getting to these points.
Q: How much walking is there?
A: Each walking tour’s description will include the approximate total walking distance.
Q: How many people will be on the tour?
A: It varies, but the maximum number is 8.
Q: What happens if it rains or snows?
A: Generally, tours occur regardless of weather, but we reserve the right to cancel in the event that weather is severe enough to threaten the safety of our participants.
Q: Does the tour guide accept gratuities?
A: Gratuities are by no means expected, but always appreciated. We also gratefully accept your feedback on Trip Advisor.
Q: Will you wait for me if I am late for the tour?
A: Tours start promptly so as to stay on schedule and not delay other guests. Please try to arrive 10 minutes before the tour departs.
Q: What is not included?
A: Beverages are not included unless they are a specific part of the tour. If you order anything additional at a restaurant it would not be included.